How Is Your Reputation Holding Up In Google’s Search Listings?
How do you measure the sales that your business is losing, because some guy complained on some website about how your product or service is “crap”. This article details a specific event, where the store lost a lot of business, because of a disgruntled consumer who was blaming the store for his own mistake.
Do You Suck?
On the World Wide Web, you are NOT the only person trying to manage your online reputation. I hate to say it, but disgruntled customers, disgruntled former employees, and dirty dog scoundrel competitors are also trying to manage your reputation for you.